PRIVACY POLICY
Last updated: November 15, 2025
This Privacy Policy explains how Aurvora ("Company", "we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit our website aurvora.fr (the "Site") and use our related services (collectively, the "Services"), including our WhatsApp / N8N text messaging programs.
1. WHO WE ARE
We are:
Aurvora
14 rue Pasteur
30300 Vallabrègues
Vallabrègues, Occitanie 30300
France
Phone: +33 6 38 14 47 70
Email: contact@aurvora.fr
For the purposes of the EU General Data Protection Regulation (GDPR), Aurvora is the data controller of your personal data processed through the Services.
2. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to personal data we collect when you:
- Visit our website aurvora.fr
- Use our Services (including booking taxi / helicopter / chalet / villa or other concierge services)
- Create a partner or customer account
- Contact us by email, phone, contact form, or postal mail
- Interact with our WhatsApp / N8N text messaging programs
3. PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
3.1 Data you provide directly
- Identification data: first name, last name, title, company name, role or business type
- Contact data: email address, phone number, postal address, city, country
- Account data: username, password, and other details used to create and manage your account
- Booking data: dates, times, destinations, preferences, number of guests, type of service requested
4. HOW WE USE YOUR PERSONAL DATA
We process your personal data only where we have a valid legal basis under the GDPR, including: performance of a contract, compliance with legal obligations, our legitimate interests, or your consent.
5. YOUR RIGHTS
Under the GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise your rights, contact us at contact@aurvora.fr or by mail to our address.
6. CONTACT US
For any questions about this Privacy Policy or our data practices, please contact us:
Aurvora
14 rue Pasteur
30300 Vallabrègues, France
Email: contact@aurvora.fr
Phone: +33 6 38 14 47 70