PRIVACY POLICY

    Last updated: November 15, 2025

    This Privacy Policy explains how Aurvora ("Company", "we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit our website aurvora.fr (the "Site") and use our related services (collectively, the "Services"), including our WhatsApp / N8N text messaging programs.

    1. WHO WE ARE

    We are:

    Aurvora
    14 rue Pasteur
    30300 Vallabrègues
    Vallabrègues, Occitanie 30300
    France

    Phone: +33 6 38 14 47 70
    Email: contact@aurvora.fr

    For the purposes of the EU General Data Protection Regulation (GDPR), Aurvora is the data controller of your personal data processed through the Services.

    2. SCOPE OF THIS PRIVACY POLICY

    This Privacy Policy applies to personal data we collect when you:

    • Visit our website aurvora.fr
    • Use our Services (including booking taxi / helicopter / chalet / villa or other concierge services)
    • Create a partner or customer account
    • Contact us by email, phone, contact form, or postal mail
    • Interact with our WhatsApp / N8N text messaging programs

    3. PERSONAL DATA WE COLLECT

    We may collect and process the following categories of personal data:

    3.1 Data you provide directly

    • Identification data: first name, last name, title, company name, role or business type
    • Contact data: email address, phone number, postal address, city, country
    • Account data: username, password, and other details used to create and manage your account
    • Booking data: dates, times, destinations, preferences, number of guests, type of service requested

    4. HOW WE USE YOUR PERSONAL DATA

    We process your personal data only where we have a valid legal basis under the GDPR, including: performance of a contract, compliance with legal obligations, our legitimate interests, or your consent.

    5. YOUR RIGHTS

    Under the GDPR, you have the following rights:

    • Right to access your personal data
    • Right to rectification of inaccurate data
    • Right to erasure ("right to be forgotten")
    • Right to restriction of processing
    • Right to data portability
    • Right to object to processing
    • Right to withdraw consent at any time

    To exercise your rights, contact us at contact@aurvora.fr or by mail to our address.

    6. CONTACT US

    For any questions about this Privacy Policy or our data practices, please contact us:

    Aurvora
    14 rue Pasteur
    30300 Vallabrègues, France
    Email: contact@aurvora.fr
    Phone: +33 6 38 14 47 70